回复询盘前请再次确认已经明白了客户的问题

询盘来源国家：USA

产品行业：packaging reed diffuser bottle

买家询盘：
Inquiry from 2012 latest 50ml-500ml rectangular aromatherapy bottles reed diffuser bottle  This message was sent to you only  Registered Location and Message Origin:  Dear XX,  I'm interested in your product(s)     2012 latest 50ml-500ml rectangular aromatherapy bottles reed diffuser bottle   2012 latest 50ml-500ml rectangular aromatherapy bottles reed diffuser bottle 1.reed diffuser glass bottle 2.high quality     Hello, We are importers in the USA. We would like to know if you have this bottle (2012 latest rectangular aromatherapy bottles reed diffuser bottle) available with glass stopper and 250ML capacity for a quantity of 5000. If yes could you please let me know what the price would be and how long it would take to arrive in the USA. Thank you for your time XXX  

供应商回盘：
Dear Ms. XX, Have a nice day!   Thank you for inquiry.   We are the professional manufacturer working on pharmaceutical packaging, cosmetics packaging as reed diffuser bottle,glass perfume bottle,essential oil bottle, Medicinal bottles and so on for more than 10 years in China.   This is our professional quotation include all requirements as Price and Delivery time u need by email below:   check the quotation carefully.   We can provide u samples,and we need sample fee USD00 return after order,or u can provide the account of UPS,FEDEX,DHL.   The quotation validity for 10 days   When u feel free,pls feedback！   Thank you in advance!  --------------------------------------------------------------------------------  Thanks Best Regards XXX

回盘备注： 客户回我的邮件 Hello XX,  Thank you for your response.  I am looking for a bottle to the closest as possible to this one, please click on link: XXXX  Which one in the pictures you sent similar to this one?  Is there a size available between 250ML and 300ML?  Also, do you only sale as a set?  I see in your quotation: .30/set FOB ningbo .35/set CFR Longbeach   Is 5000 bottles count total not available to buy?  What is the difference in pricing from FOB Ningbo and CFR Longbeach?  Thanks again, XXX  

专家点评：Hello,
这样的询盘和买家是最好跟进的，买家的产品需求和问题都很明确，直接给买家正面的回答和响应即可。
还有我们一再强调回复前一定一定要认真阅读买家询盘的每一个单词，不知道你的附件内容是什么，但从买家回复看得出你给的东西与买家的描述之间有偏差。
这样的询盘跟进不需要什么技巧，需要的只是认真。如果你想了解哪些地方需要改进，详细看一下买家的第二次回复就可以知道了。记住，你的一字一句都体现着你的专业度和是否为买家考虑的态度。